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Preguntas frecuentes
¿Con cuánta anticipación debo reservar mi masaje?
Debes reservar con 5 horas de anticipación. Si reservas tu masaje para mañana temprano (7am – 11am), debes reservar hoy antes de las 6pm. Si todas nuestras profesionales están ocupadas, nos comunicaremos contigo para re agendar.
¿Con cuánta anticipación puedo cancelar?
Lo antes posible, y como mínimo 2 hora de anticipación. Tu tiempo vale tanto como el tiempo de tu fisioterapeuta, es por eso que le informamos con anticipación sobre tu reserva para que organice su agenda y llegue puntual. Si cancelas sobre el tiempo, tu fisioterapeuta estará en camino y perderá el trayecto, Y tendrás que pagar el valor del transporte 😔
¿Cuáles son los métodos de pago?
Puedes elegir entre estos métodos de pago que tenemos a tu disposición.
- Efectivo
- PSE
- Pago Online con (Visa, Master Card, American Express, Diners Club)
- Efecty
- Baloto
- Transferencia a banco Davivienda
¿Qué masaje me recomiendan?
Al reservar te recomendamos un tipo masaje según tu objetivo:
- Eliminar la tensión muscular por estrés y malas posturas 😪: Masaje Terapéutico.
- Reducir el dolor crónico que siento por una enfermedad 🤕: Masaje Terapéutico.
- Disminuir el dolor muscular y/o cansancio que siento por mi embarazo 👶: Masaje Prenatal.
- Eliminar el dolor y/o fatiga muscular que siento después de entrenar 🚴♀️: Masaje Deportivo.
- Recuperar la movilidad que perdí por una lesión, esguince o fractura 😣: Masaje Terapéutico.
- Moldear mi cuerpo, reducir medidas, y/o eliminar líquidos 👙: Masaje Reductor y Anti-Inflamatorio.
- Acelerar mi recuperación por una cirugía estética 👨⚕️: Masaje Anti-Inflamatorio.
¿Puedo personalizar mi masaje?
¡Por supuesto! Te recomendamos un masaje según tu objetivo, siempre estando abiertos a conocer tus preferencias. Algunas cosas que puedes personalizar:
1. Complementos (como kit de ropa o relajante muscular)
2. Presión
3. Idioma
4. Tu preferencia 😎
¿Cuál es la zona de cobertura?
Nuestro servicio está disponible en Bogotá, desde la calle 152 con autopista hasta los cerros orientales a la altura de la calle 63. Para servicios fuera de esta zona aplica un recargo adicional, con este cubres el transporte de tu fisioterapeuta.
¿Puedo elegir o reservar nuevamente con el/la misma fisioterapeuta?
Si es tu primera reserva, te asignamos un(a) fisioterapeuta y podrás reservar nuevamente con ella si lo deseas. Todas las profesionales pasan por un riguroso proceso de selección, para garantizar uniformidad en el servicio. Su estilo puede variar, que es natural, pero el servicio será muy similar 😊.
¿Cuáles son los criterios para seleccionar las fisioterapeutas?
Contamos con un equipo de esteticistas y fisioterapeutas con altos conocimientos de anatomía y fisiología humana. Las esteticistas, que se especializan en masajes estéticos, cuentan con su título académico, y las fisioterapeutas que se especializan en masajes terapéuticos y deportivos, cuentan con su tarjeta profesional.
Todas(os) pasan por una entrevista y presentan un examen de conocimiento, y si obtienen un puntaje alto podrán ser parte de la plataforma. Son varios los criterios que evaluamos más allá del título profesional, pero buscamos excelentes seres humanos, que amen su labor.
Reserva tu masaje a domicilio
Usa uno de nuestros canales de comunicación y solicita tu masaje a un solo click.